ATRA
WIZARD TRANSMISSION....IS YOUR YOU LOCAL REPRESENTATIVE MEMBER

Code of Ethics:

Rebuilder Members of the Automatic Transmission Rebuilders Association agree that as long as they remain members of ATRA, they will ADHERE TO THE SERVICE AND REPAIR definitions which are a part of the ATRA by-laws; SUBSCRIBE TO THE GUARANTEE STANDARDS which are shown therein; AND PRACTICE THE ADVERTISING AND MERCHANDISING PROCEDURES that are a part, thereof.

IN ADDITION, ATRA members further pledge to:

• state that the removal of a transmission from a vehicle in order to correct its problems is necessary, only when such is the case;
• diagnose transmission problems for customers and for each other in an honest and expert manner;
• provide prompt, courteous in-car diagnosis on behalf of customers of other members, free of charge;
• speak at all times of industry competitors with integrity, and in a responsible and thinking manner;
• conduct their inter-member warranty affairs in concert with the Association Golden Rule Warranty program;
• keep themselves and their employees abreast of the constant changes in the state of the art of the industry, through training and re-training;
• maintain their employees and facilities in such a state of orderliness and cleanliness that they will be a credit to the profession;
• have themselves and their employees tested and certified on a continuing basis, so as to demonstrate that ATRA shops are staffed with competent personnel.

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